Complexity slows business down. We bring your connectivity, security and AI ambitions together — with one platform, one team and a clear way forward.
Explore our approachAI is changing how people work, how applications are built and how businesses create value. That puts new demands on the infrastructure underneath it all.
Preparing starts now: connect your environment, make access consistent and put governance in place. Northflare helps you build that foundation and evolve it as your business grows.
A connected foundation. Greater potential. A simpler everyday.
Connect people, applications and infrastructure around a shared Cloudflare foundation. Align the technology with your priorities and give everyone a clear plan.
Use AI and automation to strengthen your team. Turn signals into insight, reduce routine work and create room for proactive improvements.
Replace fragmented delivery with clear ownership. From the first decision to daily operations, know who is responsible and what happens next.
Northflare ONE connects your business goals to everyday delivery. Together, we agree on ownership, guardrails and the measures that show whether the service is creating value.
Start with your goals. Agree on priorities, service scope and a shared roadmap. Review progress with your business and IT owners.
Make responsibilities, decisions and reporting easy to understand. One coordinated team manages the path from planning to operations.
Define access controls and approval boundaries. Keep changes traceable and assign clear accountability, including for AI-assisted work.
Cloudflare expertise across the whole journey.
Understand your current environment, identify the priorities and define a roadmap for connectivity, security and AI readiness.
Plan and configure your Cloudflare services, connect them to your environment and support a controlled transition into operation.
Match the right Cloudflare services to your needs, with a clear view of scope, commercial terms and the delivery responsibilities.
Keep your environment moving forward through agreed support, operational reviews and ongoing optimisation, guided by the ONE model.
From AI-powered insight to human support and managed operations. Three subscriptions, with a clear view of what is included.
Our AI Support Agent combines specialist resources with data from your own Cloudflare environment - knowledge and context that a general-purpose AI assistant does not have access to. The agent has read-only access in every subscription.
Understand your environment and identify the next improvement. Your AI Support Agent combines specialist knowledge with your Cloudflare data, directly in your dashboard.
Our support subscription adds human Cloudflare expertise to everything in ONE Insight. Escalate questions and troubleshooting directly from the agent to ONE Team.
Everything in ONE Expert, with operational responsibility for your agreed Cloudflare environment. Northflare experts handle incidents and implement approved changes.
| Features & service | ONE InsightAI insight | ONE ExpertSupport | ONE ManagedManaged operations |
|---|---|---|---|
| Dashboard-integrated AI Support Agent | Included | Included | Included |
| Developed and quality-assured by Cloudflare experts | Included | Included | Included |
| Specialist resources and your environment data | Included | Included | Included |
| Read-only AI access | Included | Included | Included |
| Proactive recommendations and AI troubleshooting | Included | Included | Included |
| Reports and change proposals | Included | Included | Included |
| Included AI token allowance | Basic | Extended | Extended |
| Human support and access to ONE Team | Not included | Included | Included |
| Human support, 08:00-17:00 | Not included | Included | Included |
| 4-hour response SLA | Not included | Included | Included |
| Security, architecture and optimisation guidance | Not included | Included | Included |
| Proposal validation and service reviews | Not included | Included | Included |
| Operational responsibility for the agreed environment | Not included | Not included | Included |
| Hands-on incident handling | Not included | Not included | Included |
| Implementation of approved changes | Not included | Not included | Included |
| Ongoing governance reviews | Not included | Not included | Included |
Additional AI usage can be purchased when needed. Token allowances, service scope and SLA terms are defined in the service agreement. The AI agent recommends; Northflare experts implement approved changes within ONE Managed, according to your agreed governance.
A dedicated team that knows your environment and understands your priorities. We work alongside your business owner and IT or security counterpart to turn the roadmap into progress.
Your point of contact for priorities, service reviews and business outcomes.
Owns the architecture, technical direction and security considerations.
Handles implementation, day-to-day operations and continuous improvements.
Supports the team with analysis, recommendations and approved workflows.
Start with your priorities. Build a clear path to AI readiness.